Our Guaranteee!
100% Guaranteed Satisfaction * Your satisfaction is guaranteed!
* Return any unsatisfactory item within 30 days of the invoice date for credit to your account, exchanges, or adjustment.
* Regular shipping charges apply on all exchanges. Please see instructions for returning merchandise under "RETURNS" listed below.
* Have questions? Need help? Email us or call anytime using the below contact info! info@songbirdmart.com or (530) 685-6730
Returns & Exchanges
* Return any unsatisfactory item within 30 days of the invoice date for credit to your account, exchanges, or adjustment. After this date the manufacturers' warranty applies.
*Please insure all returned goods for the full retail price. We cannot be responsible for items which are lost in shipment when being returned. Returns should be shipped via UPS / FedEx or insured Parcel Post to the address below. We recommend UPS / FedEx be used on high value items. The Post Office lacks accurate tracking and delivery confirmation. If you ship via the post office we suggest delivery confirmation with a signature required.
* With all returns, please include:
your name, shipping address, a copy of your invoice, and an explanation of what you want done with your return. For example, refund your credit card, exchange for another item, etc.
Regular shipping charges apply to all exchanges.
We will issue you a full credit within 3 days of receipt of the returned goods.
**Our contact information
By email: info@songbirdmart.com
By standard mail:
SongBirdMart
8805 Chambery Blvd
Johnston, IA 50131
By phone:
(530) 685-6730 From 9 a.m. and 7 p.m. CST
info@songbirdmart.com
Your Privacy is Protected
* Protecting your personal information / privacy is very, very important to us. * We hate spam! SongBirdMart.com does NOT sell or rent our customers names, addresses or e-mail addresses to anyone. * We send out e-mail notifications on products, special promotions, etc. from time to time. * If you ever get e-mail or newsletters from us and you DO NOT want to continue receiving these messages, simply reply with the word REMOVE in the subject line and we will remove your name from our e-mail lists.
Ordering from SongBirdMart.com
* Credit card orders are accepted on-line * We accept Visa, MasterCard, and Discover and PayPal. *U.S.A. Orders Only at this time
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